Swift Support brings tickets, SLAs, assets, changes, contracts, projects and an AI that understands your data into a single ITSM platform, on your own server or in the cloud.
Monday to Friday, 9:00 a.m. to 6:00 p.m. (Mexico City time)
Every organization is different: that is why we prepare a tailored quote based on the deployment option, the size of your team and the scope you need.
Installed in your infrastructure, with your data always inside your organization.
No servers to manage: your team focuses on serving users.
We know that switching help desks is a big decision. That is why we propose a gradual path that lets you validate Swift Support with your own processes before you commit.
We review your current operation and show you the modules that add the most value, with examples close to your day-to-day work.
We define a limited scope so a group from your team can use Swift Support in real conditions and measure the results.
On-premise installation or cloud activation, configuration of catalogs, SLAs, roles, a branded portal and inventory import via CSV.
Team training, fine-tuning based on the first KPIs and new versions through OTA updates.
On-premise in your infrastructure or in the cloud.
Number of agents and the approximate number of users you serve.
The modules and processes you want to launch first.
The level of help you need with rollout, training and data migration.
Tell us how many agents you have, which deployment option you prefer and which processes you want to organize first.
